Your data, handled with care.

How Pawline collects, uses and protects information about you and your pets.

On this page

1. Information we collect

2. How we use it

3. Who we share it with

4. How long we keep it

5. Your rights

6. Cookies

1. Information we collect

When you book a visit, call us or become a patient, we collect your name, phone number, email address and postal address, plus your pet’s name, species, breed, age and medical history.

• Contact details you give us

• Pet health records and treatment notes

• Payment details, processed by our payment provider

• Basic website analytics, such as pages visited

2. How we use it

We use your information to provide veterinary care, send appointment and vaccine reminders, process payments and answer your questions. We never sell your data.

3. Who we share it with

We only share information when it is needed for your pet’s care or required by law — for example with specialist referral hospitals, diagnostic labs, pet insurers you ask us to contact, or public health authorities for rabies records.

4. How long we keep it

Medical records are kept for at least seven years after your pet’s last visit, as required for veterinary practices. Other data is deleted when it is no longer needed.

5. Your rights

You can ask for a copy of your records, ask us to correct them, or ask us to stop sending reminders at any time.

• Request a copy of your data

• Correct inaccurate details

• Opt out of marketing messages

6. Cookies

Our website uses a small number of cookies to remember your preferences and understand how the site is used. You can turn them off in your browser settings.

Last updated: October 2026. Questions about this page? Write to hello@pawline.vet or call (555) 010-4477.

Pawline

A fear-free veterinary clinic for dogs, cats and exotic pets in Portland.

Clinic

Services & prices

About us

Contact

Visit

214 Maple Avenue

Portland, OR 97205

Mon–Sat 8:00–20:00

Contact

(555) 010-4477

hello@pawline.vet

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